Global Resource Group, Inc. would like to announce that Geotab is currently working on improving the reliability and detection of seat belt on all supported vehicles. The seat belt information is proprietary to each manufacturer and unfortunately is very difficult to reliably detect 100% of the time. Geotab uses multiple detection algorithms to gather this information from as many vehicle types as possible. It is not possible to 100% test these algorithms in our test labs because there are more than 10000 different make and models to test.


Issues:


Geotab has seen a small percentage of mis-detects on the following vehicle types:

  • Chevrolet Express and Silverado and GMC Savanna and Sierra (these will detect the correct seat belt response but sometimes miss a mid-trip buckle event)

  • Some Ford's 2007 and older (these will fail to detect seat belt)

  • A small percentage of Holden Colorado's (these will latch onto an invalid seat belt response)


A previous build of 5.7 and 5.6 had a software issue (only certain servers in months of December) where we could miss buckling events. This means that rules triggered when people weren't wearing their seatbelt could have triggered a false positive under low speed poor GPS conditions.


Resolutions:


Our automotive engineers have worked hard on improving how the seat belt detect works. This will take a few weeks to finish testing and rollout to all devices will start in January. The principal moving forward is that once a vehicle detects seat belt, we will be much better at ensuring that the device remains "locked" to that correct detect. We will strive to ensure that false positives are much less likely to occur, however we must also ensure that this doesn't affect our ability to get seat belt on a large number of vehicle types.


All MyGeotab hosted databases have this software issue fixed. Any false exceptions collected in December can be rectified by reprocessing those vehicles.